twist - 8:56 pm on Aug 19, 2005 (gmt 0)
Firestone releases a shoddy product, anyone that has a problem with the product either gets their money back or sues them. Microsoft does the same thing, but a great PR department convinces everyone that it's their fault for not updating, their fault for not reporting their defects, and their fault for not buying into more security software. It seems to be everyone's fault but microsofts. If their products have defects, then they shouldn't be selling them. If they don't have the ability to deal with the defects then they should open the source and give it away for free. No where else but software can you get away with selling defective products and then blame the people using the product.