PCInk - 9:56 am on Nov 11, 2003 (gmt 0) P.S. Never have a black background. Ever. Agreed ;)
International shipping conditions aren't shown clearly on each page. The internet is big. In fact it's so big it even reaches beyond the borders of the US of A.
Unfortunately, fraud is also rife in international orders, so many companies decide not to ship outside. You are obviously an affiliate and not a shop owner. I can tell you that in some trades the level of fraud attempts can be larger than the real turnover. Including email requests, fraud attempts to my site will be about 50 times the turnover value of real orders. And most are international requests.
Give me access to a list of products,urls and prices (descriptions and details too if you can.
We do not want to do that. Anyone can then get our nice list without too much work, including competitors. All our descriptions, all our prices... It is up to each individual company to decide, but I can understand if they don't want anyone to have these details.
Reply to emails promptly. ESTECIALLY if the refer to more sales for you. How often ahve visitors contacted my for multi $k volume orders, urgently, and I didn't even get a quote on shipping in less then 3 days from my merchants.
Sometimes, but not always, you are ignored for good reason. I never respond to those who ask for delivery costs to the USA for example (UK based). I don't ship there. I haven't lost a customer, becuase the email would simply state "we don't ship there".
P.S. Never have a black background. Ever. Agreed ;)