bears5122 - 5:29 pm on Feb 7, 2008 (gmt 0)

Really? emails, phone calls never received a respond. I still have a balance on my account and no way to get a refund.

Phone and e-mail. We cancelled about 6 months ago and had a rep contact us asking how they could get us to come back. She answered e-mails fast, gave us her direct line, and was real helpful.

Their traffic is a joke... i will stay a way

I would agree.