Marcia - 7:25 am on Dec 29, 2007 (gmt 0)

To be honest, I'd try to use some kind of contact form to let Ask know, in hope that it'll get forwarded to their crawl people. Sometimes it works.

I once had a problem on a site (server-side configuration error on the part of the host) that put Slurp into an endless loop; I wrote Yahoo and actually got a human reply back that was very nice, and they did pass it on. I was afraid of getting banned because of it, but they apparently dealt with it, no problems ensued.

If there's a problem, it never hurts to try to communicate.