martinibuster - 11:52 pm on Mar 27, 2013 (gmt 0)
A better approach would have been to identify customers with active MySQL 4 databases and proactively offer to assist them in the transition.
Yes. At the very least 1and1 could have limited the announcement to those who were actually affected. My hosting accounts weren't affected but I still received the announcement, causing me about an hour of anguish.