ngrant - 8:31 pm on May 26, 2010 (gmt 0)
I think that WebmasterWorld is a HUGE resource for intelligent people with problems developing the internet. I have used a lot of the main social media options and have for the most part, not been able to find a better solution than this for most of my problems. I know that some of the other guys that work in my firm also use this site when we all get stumped with a problem as well.
On the other hand, I think that WebmasterWorld could definitely use a facelift, as well as some closer attention to the UX, make it easier for us to find existing posts with what we are looking for, and also to be able to find people that we can help answer their questions.
Here are some possibilities for improvement with pro's and con's for each
Ajax login -
I would be able to follow a link, login, and not have to surf back to the page I was just looking at
I can't think of any, maybe security?
Tagging forum posts-
allow easier searching for what you are trying to find, having cross-browser issues? click the cross-browser link in the tag cloud and it will load a bunch of posts related to that problem.
Clutter. Sometimes people will tag posts that are barely related to the issue, its not the most effective way to narrow down searching. But perhaps coupled with a search that will allow you to search for post's containing specific tags, as well as keywords, could help with this.
Near instant answers, with the ability to communicate back and forth much more effectively
Not everyone knows how to solve every problem, this could lead to people being asked about topics they have no idea about. The other huge con to this is that chat's aren't usually made public for browsing, which is one of the biggest resources a classic forum can provide. It allows me to find someone who had a similar problem and see their solution. If its already been solved, no one else needs to help me with it.
Allowing links to blogs, etc...-
A lot of good blogs and solutions already exist across the internet. I think that being able to compile these will help prevent people from having to solve the same problem over and over.
A lot of bad blogs and solutions also already exist across the internet. without moderation this could become a huge problem
I think that moving more towards a social media approach is a bad idea, from my experience it tends to degrade the quality of help you can get.