willybfriendly - 10:22 pm on Sep 7, 2011 (gmt 0)
Whether it is a good business move or not, firing anyone over the phone is pretty harsh.
We once had a general manager that knew she was on thin ice and wouldn't pick up the phone. We had to send one of her subordinates down to her office to tell her she was terminated.
That was harsh....
(Her subordinate got her job;))