anshul - 8:16 am on Sep 13, 2008 (gmt 0)

Google has reach, so advertisers chosen it. They are free to choose other service, if it is as much as good.

Best business should make business; Google is good quality service, that's why other search engines were destroyed. I'd seen AOL's advertising.com, some time before, and it looks funny.

Obviously monopoly is evil, even in smallest business, as we see in our daily life examples, but I've question that why can't it be controlled; if publishers, advertisers are unhappy for something, their complaints should be acknowledged and whatever Google or anything, should be punished rightly.

Customer service is important and Google should be a good host for them; if it is not, then it need be taught by whatever regulators there are. Even smallest complaint by customer should be taken seriously, by someone who's hearing, if Google isn't.

If a business is best, it will be monopoly. 100s of worse service providers are of no use.