particleman - 7:15 pm on Aug 24, 2013 (gmt 0)
Sure it hasn't been all bad, but Microsoft has watched Apple and Google work a step ahead of them for the better part of 10 years. These two companies essentially rose up from nothing (Apple was nearly bankrupt) and look at them now.
Customers are screaming about the issues with Windows 8 and it is just more of the same falling on deaf ears "we know what is best" mentality that I blame on Ballmer.
Azure is a great example of something Microsoft is getting right. They are listening to customers and building in features that people want and will use and Azure is now a pretty nice service. Maybe Scott Guthrie needs to bring this mentality to the whole company?