Sgt_Kickaxe - 11:45 am on Dec 2, 2010 (gmt 0)

I suppose TV is next, afterall we should be able to watch TV even if visually impaired right? That sounds cold, and wrong perhaps, but the reality is she can't see and so should not be using a method that requires sight to begin with. Now, if the government didn't provide such an alternate method to begin with, good for her, but the article says phone, mail and in-person were also options.