jonnyd8 - 10:15 am on Dec 18, 2007 (gmt 0)

Hi there,

I apologise if this has already been discussed.

A good few years back the Broadmoor hotel booking app was used as an example of what Adobe could do with their flash forms etc. From a user perspective I though the app was excellent. So often you start booking a ticket or hotel only to find that the price has gone up by the time you are ready submit card details.

My question is why did this type of form not gradually replace the traditional checkout system? Why did sites like Amazon not flock to this more intuitive form?

My thoughts on this are maybe there was too much risk in relying on a Flash based form (players plugin issues etc) but maybe it's also because people don't like change.

Any thoughts?