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-- Accessibility and Usability
---- Judge Certifies Class Action Lawsuit against Target Website


pageoneresults - 3:49 pm on Oct 8, 2007 (gmt 0)


Well, I have to commend Target.com for making the changes that it has already. It has been a while since I did a full blown review on one of their product pages and they've made some considerable improvements. They've also provided an 800 number for those with impairments which may prevent them from ordering online.

Also, the first link presented on every page (via a Screen Reader) refers to Technical Information about the site and that is where the 800 number appears...

Assistive Technology Users
Target strives to provide the best guest experience for all visitors to our web sites. We are committed to continuing to find ways to enhance and improve the experience for all guests, including those using assistive technologies. For help regarding online orders, shopping and returns, please call 1.800.591.3869.

Its nice to see that Target.com is putting in the extra effort to assist those with special needs. Now, if you would have done this a couple of years ago.

Also, the first link presented on every page (via a Screen Reader) refers to Technical Information.

Can you believe that a user with a Screen Reader gets to load 500+ links for each page in the shopping experience? Man, that has to be a poorly performing experience for someone without sight who is relying on Screen Reader software to find something.


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