lexipixel - 9:00 pm on Oct 3, 2007 (gmt 0)

A link on the home page to "special needs operators" should satisfy everyone.

A blind visitor could click a link to get an audible or "totally screen read accessible" message telling then how to contact a "concierge" type operator who would assist them with their online shopping.

Phone companies provide TTY phone service and TTY phone operators who will act as the go-between for TTY and non-TTY users... (programs like CTAP, DDTP, and CRS in California which are funded by small legislation mandated surcharges on all user's phone bills).

For the web, a surcharge of probably $0.02 on domain registration could probably fund it.

Anyway, this sounds like a case of the blind leading the blind (into a lawsuit) --- which isn't necessarily a bad thing.