vincevincevince - 4:13 am on Sep 9, 2006 (gmt 0) simey:
>>What is the cost to benefit ratio?
That's why laws are needed, to improve the economic case. Sure, you might save $500 by not modifying the store. If you've a 10% chance of being done for not modifying it, and it will cost an average of $10,000 fine/compensation then the cost to benefit ratio is 1:2.
Not sure what country you are from but it's standard practice everywhere I've been for blind persons either to be personally guided around the store by staff, or for staff to fetch products requested by the blind person who then stays put until time to checkout.