Microsoft managment has an issue with listening to their customers. They love to tell you what they are going to do but refuse to listen when they find out it is not what you want to hear. If only they had actually used forums like this to find out what customers really wanted they might even have a better product. Time to stop SELLING (Steve Balmer is a SALESMAN) and learn to start LISTENING. I think we are now seeing Microsoft go from market leader to market has been.