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300m - 7:47 pm on Aug 5, 2009 (gmt 0)
While I think that is fine (because we have organic rankings for the segment) it is really unfair to shut us down and when adcenter gets around to it they will shut down our competitors. Why would you even consider doing it like that? All you are doing is making the advertiser that gets shut down first feel like they are doing something wrong. I would think that if you feel a segment of keywords is not acceptable for serving ads, you should just shut down that segment at one time, not one at a time. What I can not understand for the life of me is if you are trying to eventually compete with Google, why in the world would you restrict legitimate advertisers from participating in the auction. I am not a smut peddler, nor am I a malware provider. I am a software vendor that has been around for a decade.
Thank you Brian. After io posted this I did call again and they told me that it was some kind of change within the organization and they are shutting down ads on a particular segment of keywords.