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-- (deprecated) Microsoft Windows OS (XP/NT/Vista)
---- command line crash
kaled - 11:36 pm on Dec 15, 2009 (gmt 0)Backup your work (and verify backup).
Perform a full, clean, reinstall of Windows (not a repair).
It is not absolutely necessary to format the hard disk. You may keep work but do not open any files until you have performed a full virus scan (after the anti-virus software has fully updated itself following installation).
Install anti-virus software (e.g. AVG free edition) and, I would also recommend a firewall that can block outward connections (e.g. ZoneAlarm free edition which is easy to use or Comodo which is effective but poorly designed in some regards).
Use Firefox rather than Internet Explorer.
If you currently use Outlook Express then consider switching to Thunderbird (but set aside an hour to get to know it because setting up is very different).
In future, be more careful, and be aware that anti-virus and anti-spyware products are not infallible.
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