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Robert_Charlton - 4:08 am on Sep 1, 2008 (gmt 0)
When this has happened to me, the drive was bad. I can't describe particulars, because I'm not the one who ended up fixing it... but it was more than a driver. I ended up replacing both of my optical drives and my power supply.
...sometimes is says "please insert a cd" when there is one there already and sometimes it opens but no files are listed....