bill - 1:36 am on Mar 1, 2007 (gmt 0)

The problem is that this wake-up call came quite some time ago. We haven't seen MS take much action to turn things around.

Google is beating MS with online services, which are inferior to the core Office programs. That's gotta hurt. Their only way to compete head on would be to devaluate their most lucrative product lines. Now that we're dealing with a kinder, gentler MS are they up to the challenge?