Macro - 9:57 am on Dec 6, 2004 (gmt 0)

They don't make their own laptops AFAIK. They buy in shells, just like everyone else. Then the modify/brand those as Alienware. With any make it's important to do some research into the quality of the company's aftersales. There are several customer feedback sites and other resources online. Checking out a supplier in some detail can save hassles later.