fathom - 7:18 pm on Jun 25, 2004 (gmt 0)

Excellent thread!

Even in the worse cases its far better to get the offending member(s) discussing in private (and off the public board) and with you and not each other (if more than one).

It is alot easier to manage to (rather than edit, sticky, find and deleted or sticky/post to others mod with permissions, wait, sticky, etc).

Always ensure the very last line of every private response is an upbeat comment rather than counseling.

The cooling affect most often produces this:

:)