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rogerd - 6:40 pm on May 28, 2004 (gmt 0)
(And don't feel left out, you'll eventually get problem posters... Let me know if you'd like a few of mine. ;))
Excellent point, Grelmar. Greeting new arrivals can be important, as well as trying to get new posters a reply fairly quickly. Their initial experience may well determine whether they become active in the community.