wa_desert_rat - 8:43 pm on Apr 3, 2013 (gmt 0)
I started a relatively successful forum a couple years ago because of ignorant and rude posts and equally stupid comments from the moderators themselves. We get 600 uniques a day and around 3,000 page views and the only "moderation" we've done was to ban a three of the worst case jerks from that old forum. For some reason the place just moderates itself, pretty much. Everyone seems polite and interested.
However I have seen advice to forum webmasters telling them to "court controversy" in order to build page views and clicks to ads. It must be difficult to choose between making money and having a nice place to share ideas.