aleksl - 7:48 pm on Oct 4, 2010 (gmt 0)
I am sure a lot of plumbers and carpenters can't really wait to get home to start blogging and twitting about great toilet installations they just completed.
Hype needs to be stopped, the line needs to be drawn somewhere.
A small company or a consultant rarely has the time for this. Unless profits are really huge, and then what customers need to be tweeting on is about outrageously high fees these companies are charging.
I am actually beta participating (beta for me) in one similar program, not as big as Twitter or Facebook. What I find out that if you are not ready to satisfy 99.8% of all the customers (we are talking about 998 out of 1000, count your orders) - you are going to be squashed, jumped on and ranted upon by a few bad apples that you shouldn't have sold to in the first place and that are always complaining regardless.
Great punchline though from BBC "Once upon a time companies could afford to be rude." Reminds me of British Petroleum that destroyed US Gulf Coast, they don't seem to mind to be rude. Tweet that, BBC.