engine - 2:28 pm on Jun 4, 2010 (gmt 0)
Jason Calacanis Suggest 5 Things Facebook Can Do To Regain Trust [venturebeat.com]
1. Add an export key. Every major consumer service out there has this feature called ”export.” When you click on this feature the service returns to you the information you’ve put in it. In the case of Facebook you could do this by having the ability for users to export all their photos, contacts and–gasp–their social graph! I’m certain no more than 1% of users would ever use this feature–but it would speak volumes.
It's an interesting read, and the principles can apply to many online businsses.
2.Support a common ‘Like’ standard.
3. Do not require folks to use your currency.
4. Remind users of their privacy setting.
5. Stop stealing every idea out there and partner.