After I posted I realized I said "quotation" and it may have been read differently than intended. Perhaps if I phrased the question as "Am I the only one questioning the quality tech and management system in place?"
Even if they are your words or if they were not said at all, I would still question the (lack of) disaster recovery plan.
I think your stats may actually be a bit liberal. However, I would say liberal in regards to a solid disaster recovery plan in general as opposed to the synch/shadow reference. Disaster recovery takes work and is often dismissed as "it isn't going to happen to me". Well guess what? It may indeed happen to you and if you rely on the operation for your livelihood you may want to reconsider your thought process. It doesn't have to be that extensive. Yes, it could be. But plan, budget, develop, test and implement. And for goodness sake, develop a continuous improvement process, even if it is merely an analysis meeting once a year to be certain your plan is solid.
Note, the "you" reference above is not directed at anybody in particular. It means me, you, anybody reading, that is concerned that something like this could happen.
Perhaps it's just me and the way I operate, but disaster recovery is part of my planning from day one. I learned it early on but really applied my experience during the Y2K hype where it was tested and proven.
I think that says a lot right there. And ...
What more can you say?
Concerned about disaster? Have a recovery plan? If you haven't struggled with these questions my advice is don't wait until it happens, you'll be quite upset with yourself when it does happen.
The best thing about the news is that it happened to somebody else and brought your awareness level to the point of recognition. Man, do I sympathize with the folks over at WHT. The situation is miserable for them and we know it. But I guarantee you that the first thing they would tell you would be to develop a better plan.