GaryK - 3:04 am on Nov 1, 2012 (gmt 0)
Zappos just lost a big court battle. [businessinsider.com]
In January, hackers got ahold of 24 million Zappos customers' email addresses and other personal information.
Some of those customers have been suing Zappos, an online shoes and clothing retailer that's owned by Amazon.com. Zappos wants the matter to go into arbitration, citing its terms of service.
The problem: A federal court just ruled that agreement completely invalid.
We've seen stories similar to this over the past few years. Do you think this will make any difference in how we let potential customers have access to our websites?