IntegrityWebDev - 1:38 pm on Apr 12, 2011 (gmt 0)
This may be better suited in the graphics forum but I'm going to try it here. Admins, feel free to move if you think it would be better there.
I've been doing web development for quite a few years and full time for nearly 5 years now and my focus is small businesses and small ministries. I am geared more toward programming but I have some decent artistic ability and vision and even more importantly I know my limits...I know when I need to call in a graphic designer to help me out.
From time to time I deal with a problem that I know many of you have dealt with and I know people have been dealing with since way before the Interwebs was ever around...
The client who who wants an ugly design.
I've dealt with clients who wanted everything from hideous, unreadble color schemes to clients who insisted on many animated smiley faces on their professional business page.
Right now I'm dealing with a middle-age lady who has a ministry website geared toward women in the 30-60 yr old range. I gave her a suggested font based graphic for her site in a soothing shade of pink that was feminine yet easily readable and went well with a tasteful graphic she had purchased of a dancer sillhoutette in shades of pink and purple.
The client has come back and stated she would like her font to be either Times New Roman or preferably Monotype Corsiva and she wants all the letters different colors. Sigh...
I'm going to create several mockups including those I think would work and those she thinks she wants and ask her to ask her friends and family...ultimately I will go with whatever she decides, but this brings me to my questions.
Q) How do you deal with clients that make poor design requests? I know art is subjective but we also know what looks dated and may detract from a finish product in the eyes of the audience that will be viewing the product.
Q) How much do you push and what tactics do you use to get the client to go your direction over theirs?
Q) Have you ever dropped a project because their design requirements were just to ugly or outdated?
Q) If a client insists, what are some tactics you've used to "soften the blow" on the look of the site?
Just curious how others are handling things like this.