incrediBILL - 10:13 pm on Jul 30, 2009 (gmt 0)

Email has been mainstream for about 10 years now

But adoption of online bill pay and notification has been much slower.

People didn't trust it, but they finally got used to it.

Therefore, just because you have had email all of these years doesn't mean it's being used to it's fullest extent.

Even technology like Kindle will take a bite out of the mail with magazines and papers like the WSJ being delivered electronically.

Basically, I believe dead tree media will cease to be processed by the US Mail within the next 5 years as more companies looking to cut costs will force the remaining customers getting paper statements to switch to electronic leaving them competing solely on package delivery with UPS and FedEx.