arieng - 5:18 pm on Dec 17, 2007 (gmt 0)

AOL's policies may seem harsh and archaic, but in some ways they're preferable to most of the ISPs. I'd rather deal with unfail rules I know about than trying to guess what's going on inside a black box. AOL is much more transparent about their email policies than most (Comcast?) and you can never be sure what will be considered spammy.

For anyone who considers email as large part of their online business, I'd recommend at least looking into hiring an ESP. You're not just buying their knowledge, you're often buying their relationships. If they're on a first name basis with several people in the AOL spam department, these decisions become a lot less artitrary.