Like? Don't forget this is a non-profit org, basically it is a few guys who were so fed up with spam they decided to do something about it. I don't think it is up to them to come up with a better way, their way works fine. Why don't you come up with a better way and if it really is better then I will use that instead.
Can you give an example of how it is over agressive? I haven't experienced this at all.
We too have had calls from people whos system was used without them knowing to send out 1000s upon 1000s of spam emails and then ended up on the blacklist and want us to remove them. You know what I say to them....
Too bad so sad.
If you are not competent enough to secure your computer and it is used for undesirable things then you are partially responsible for what it is used for.
There are ways to get off the list if you truly aren't a spammer, Close the holes, contact Spamhaus, and wait.
I am too fed up with Spam and all this #*$!, even with the Spamhaus list I still have over 7000 spam emails in my inbox from today alone, perhaps Spamhaus isn't agressive enough.
If your email doesn't get a repsonse follow up with a phone call.
[edited by: Demaestro at 10:56 pm (utc) on Sep. 15, 2006]