kanetrain - 2:35 am on Feb 21, 2004 (gmt 0)

I agree that there should be a place for you to find out if your site has been penalized or banned. If you are paying for guaranteed inclusion... you should indeed be included or know why you are not included. If your site is "penalized" it goes without saying that you should be able to find out if that is the case. These are the issues with PFI that Yahoo/Ink are going to have to deal with on a large level here very shortly. If they are going to crack down on spam, then they better be also willing to let users know if their site is banned when they take their money.
The whole idea of the directory was "pay us and we'll consider your site." They could refuse you if they wanted to. But Ink PFI has always been "Guaranteed Inclusion." Thus... they kind of owe you an explanation if you are paying and not getting included (even if it is because of something you have allegedly done).

I'm guessing that the new Yahoo PFI will be more organized and that you will know if your site has been penalized. I could be wrong, but I think they are smart enough to know that they are going to have HUGE problems if they don't have an effective and fair way to deal with vanishing PFI pages.

I have certainly been the victim of this very problem. It's literally cost me thousands of dollars and hundreds of hours.