My other pages (free and the PFI one I swapped for the index page) are coming up in the first and second page of results.
Same domain or different domains?
I didn't say it was "IMPOSSIBLE for everyone", I said "nearly impossble" [for the average paid customer]<-implied.
I don't think there's such thing as an "average paid customer" with PFI.
"Inktomi is committed to providing customers with technical support expertise to help ensure the uptime of our mission critical applications."
and contradictorily in the very next paragraph:
"Restricted areas of the support web site contain material intended only for Inktomi resellers or portal partners. If you are a reseller or portal partner, but have not yet received a login or your login is not working, please contact your Inktomi account manager for access update"
How is that self-contradictory? It's just telling you that some parts of the site are for resellers/partners only.
After a half-dozen inappropriate form e-mail responses, they finally "GUARANTEED" there was no penalty. I get the feeling, they "HAVE NO CLUE" what a penalty is.
You should probably ask them who they spoke to.
So... why don't YOU give out the contact number Panic?
MikeNoLastName, you're a funny guy, you know that? :)