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MikeNoLastName - 9:32 pm on Feb 16, 2004 (gmt 0)
Our primary domain was apparently banned a couple years ago, and it wasn't a real big deal since we were top of Yahoo and Google. But now it appears Yahoo is starting to shift to more Ink results and I noticed a marked plunge starting this weekend as we periodically disappeared from the Yahoo results, since we are not in the Ink index even after paying for submission.
flo/kane, HOW do you actually manage to reach a real person at Inktomi or FAST to look into it? I can't even find a telephone number on their entire website, (even their search engine website for that matter).
Who in the world would deal with a company (like Ink/FAST) who charges for what most others give away for free, screws things up worse than they were when you started, ignore or refuse to respond to e-mails and make it nearly impossible to get in phone contact with them?