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7Sins - 7:03 am on Jan 22, 2004 (gmt 0)
Your story, attitude and treatment pretty much mimic mine. I asked politely for my problems to be looked into and received only canned responses. You ask for assistance and get given canned responses and are treated with utter contempt till you get angry and do something about it. One of my pet peeves is when I pay for inclusion I expect inclusion! If Inktomi judges me to have the worst pages for those keywords then make me the last result of 2million. At least include me in the index. The final straw is that even though those pages are not in the index, the reminder notices to renew them keep coming strong. Do you really think I am going to pay the renewal and throw more cash down the drain?
Bobby_Davro