Bobby_Davro - 5:45 pm on Jan 20, 2004 (gmt 0)

Here is a quote from the official rejection letter:

<snip>

I don't think that I am misreading that.

If the site was regarded as over optimised I could accept that; as long as I got a refund. I have to say that I am most unimpressed. Even when I told them I was going to do a chargeback they didn't offer a refund, which seems insane. That is just provoking me for the sake of it.

What's more, only a handful of the URLs were ever looked at. They weren't spidered or even looked at by a real person, so Inktomi actually have no idea what is on the pages.

Further to that, there is no such statement in Inktomi's spam policy; the redistributor even admitted that it is in the "unpublished" spam policies.

If you feel that you could help with this and arrange for a refund I would be a lot happier than having to do a chargeback which is bad for both of us.

[edited by: Brett_Tabke at 11:32 pm (utc) on Jan. 22, 2004]
[edit reason] Sorry - no email quotes on WebmasterWorld [/edit]