kanetrain - 1:11 am on Feb 11, 2004 (gmt 0)

WEBVISITOR - you make some valid points, however, I was not referring to the looksmart directory at all or the validity of their listings.
I was simply referring to Looksmarts business practices (which in my opinion, have been unethical) and their poor customer service.

I don't think a company can do what LS has done and be successfull in the long-run.

Time will tell. It looks like MSN hasn't completely dismissed them yet, and LS appears to be making some changes...so perhaps they will survive.

Looksmart has a... how shall I say... less than stellar reputation. I'm all for search engine diversification, but I would prefer that the competition for Google come from a company I can trust.