panic - 10:30 pm on Dec 9, 2003 (gmt 0)

How can you be sure that this is a problem with ptech PFI and not a change in how MSN and HotBot are using the Ink index (algo change)?

As to how you aren't ranked for your own brand name (which also happens to be your domain name) leads me to believe that it's an editorial matter.

If ptech is the problem, switching providers would suit me fine, but if not, I need to get on with the testing.

It might very well be Position Tech (judging by all the little mishaps that people have complained about as of late).