homepage Welcome to WebmasterWorld Guest from 174.129.130.202
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member
Home / Forums Index / Advertising / Pay Per Click Engines
Forum Library, Charter, Moderator: open

Pay Per Click Engines Forum

    
Amazon's Clickriver Disables KW Campaign - with no notice
KaloVast




msg:3645061
 7:02 pm on May 8, 2008 (gmt 0)

A few weeks ago, my boss wanted me to add campaigns to Clickriver for about 40 of our products. That's 40 different ad groups. Because I wasn't able to import (and have a lot of keywords), this took me about a week to do (between a couple of other things).

I logged into Clickriver today to see how many clicks i haven't received (i've yet to receive one click from them), and i found all of our ads have been disabled! The reason they've given me is:

This campaign is not running because:

* This campaign has been disabled. With the launch of category targeting for select services, all keyword campaigns will no longer be supported. You can review this campaign's historical data, but you will not be able to turn this campaign back on.

I never got any notification that this was happening, or that my ads were even disabled. Additionally, the changeover is going to hurt me more than benefit me because our market is so niche that keyword targeted campaigns are the best way to go, and category targeting would result in our ad being shown to people who are NOT looking for our product.

Some companies just don't get it, do they? Customer Service is king and if your customer service sucks, your company will go under.

 

TomWaits




msg:3663229
 9:02 pm on May 30, 2008 (gmt 0)

Tell me about it. I just made this shocking realization today.

This was a nice little program.

tootalldave




msg:3666241
 12:33 am on Jun 4, 2008 (gmt 0)

They had planned this move over six months ago, they are moving advertisements in a different format on Amazon.
The traffic conversions dropped when they started opening our site up in a new window when customers clicked the links, so we won't miss it...

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / Advertising / Pay Per Click Engines
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved