homepage Welcome to WebmasterWorld Guest from
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member

Home / Forums Index / Advertising / Pay Per Click Engines
Forum Library, Charter, Moderator: open

Pay Per Click Engines Forum

Click Fraud
Kanoodle PPC

5+ Year Member

Msg#: 3210834 posted 12:45 am on Jan 7, 2007 (gmt 0)

I have had an account with Kanoodle for quite a long time, a few years anyway. In the past few months I noticed that my account frequently recharged every few days. It wasn't nearly the amount I spend with Adwords or Overture so I didn't sweat it until today, I noticed in my email inbox that every other day I had a 250 dollar charge. I veiwed my payments report to notice that 5,000 USD accrued over the time. Out of 30 keywords only 4 had the majority of the clicks, and these 4 keywords were generally less popular than ones with zero clicks.

I know that PPC Fraud is a problem in the industry, but has it been possible to recover from the small company like Kanoodle? Or is my money as good as gone forever?

At a minimum I paused all keywords, and emailed the company since it is Saturday night and the support center is closed. But I would like to understand the problem and its consequences before I communicate with them further.



WebmasterWorld Senior Member billys us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 3210834 posted 1:47 am on Jan 7, 2007 (gmt 0)

If you complain they will likely issue you a credit. You need to keep careful watch or it will disappear quickly AGAIN.


10+ Year Member

Msg#: 3210834 posted 2:40 pm on Jan 8, 2007 (gmt 0)

It's not gone and they are not that small. If you make an inquiry into it they will most likely rectify it for you. I have done it for several of my clients and always have been satisfied if i had an issue.


5+ Year Member

Msg#: 3210834 posted 3:31 pm on Jan 9, 2007 (gmt 0)

They did respon early monday morning which was the next business day and they said the will review this case but it can take a week. I am glad to hear positive reinforcement about Kanoodle because while the quality of the traffic may not be as great as ADW, Y!, and MSN; they traffic was generally less expensive.


10+ Year Member

Msg#: 3210834 posted 9:45 pm on Jan 10, 2007 (gmt 0)

I had the same problem with Kanoodle after I started a ppc campaign with them.

I would make a complaint and supply Kanoodle with offending IP addresses. Kanoodle would block those IP addresses.

But the problems persisted. It appeared they became tired of my complaints.

I still have the account but it has been disabled for over a year.

My conversion rate there was poor anyway.

Global Options:
 top home search open messages active posts  

Home / Forums Index / Advertising / Pay Per Click Engines
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved