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Plesk and ftp
Plesk, ftp

5+ Year Member

Msg#: 3923516 posted 5:28 pm on May 31, 2009 (gmt 0)

I've been developing for years, and recently found a contract job for a local company. My first goal was to copy the entire site to my local computer so I could begin development. The problem is, I've never used Plesk... I had never even seen it until now. I've tried enabling anonymous ftp to copy the site, but that doesn't work. I've also looked around the "file manager" section, but couldn't figure out how to get the entire site.

Does anyone have any suggestions? I tried using their Remote Desktop but it keeps opening a blank screen.



WebmasterWorld Senior Member rocknbil us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 3923516 posted 5:40 pm on May 31, 2009 (gmt 0)

I've tried enabling anonymous ftp

No no no, you do not want this. Turn it off. Unless you have a specific reason, anonymous FTP is just another security hole and it will *only* give you access to the public FTP directory.

Log in to Plesk.

Click domains. FTP accounts are domain-specific.

You should now see Web Hosting Setup. Hit it.

In this screen is where you set the FTP user name and password, and you only get one per domain. Change it often.

Do not allow shell access via FTP credentials. If you're using "regular FTP" instead of a secure FTP connection (which you shouldn't) the FTP u/p is transferred in clear text with every file you transmit, and open to port scanning. If your FTP account gets hacked and they use the same credentials to access the command line, you're *really* hosed.

When you log in via FTP, you will see a lot of "folders" or directories you won't need. What you will be looking for is httpdocs for root html files and cgi-bin for any cgi scripts (presuming Linux of course, not sure of the structure on Windows based servers.)


5+ Year Member

Msg#: 3923516 posted 12:54 am on Jun 1, 2009 (gmt 0)

Thanks for the help. There must be something else going on here. The site has two domains, and I can get to an ftp login screen for domain 1, but not domain 2... the problem is, I just set up an ftp account for domain 2.

Even without the ftp account active on the server, I can only ftp to domain 1.


5+ Year Member

Msg#: 3923516 posted 6:13 am on Jun 1, 2009 (gmt 0)

Maybe it's the username, not the domain (in the ftp program) what is making you to log in the domain 2.

domainone.com ftp.domainone.com userdomainone pwdomainone
domaintwo.co ftp.domaintwo.com userdomaintwo pwdomaintwo

If you use in your ftp program:

ftp.domaintwo.com userdomainone pwdomainone

you will be logged in the domainone because both (domainone and domaintwo) have the same IP (and FTP server) and there is where the ftp connection is driven when you write ftp.domainone.com or ftp.domaintwo.com.

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