Try this. It strips the problem down to the bare essentials.
- Start->Run, type cmd or command, presss enter.
- This is the dos prompt. Type
You can use "example.com" or "ftp.example.com", when using FTP it will resolve correctly in most cases.
- It should connect to the server, you should be prompted for a user name and password.
If your login fails via direct FTP, here's what I speculate the problem *may* be: if you created the FTP account using a control panel interface, these sometimes truncate or disallow characters (I've seen it happen.) In one example I use an @ for an a, it silently removed them. In another, it truncated the passwo.