Msg#: 3878119 posted 12:23 pm on Mar 25, 2009 (gmt 0)
Unless the settings require whitelisting then it should go through, there are many reason as to why it might be flagged as spam and if it's being flagged on your account it's most likely being flagged on others. If for example the server doesn't have a reverse DNS entry most major mail servers will simply drop it into a blackhole, neither you or the recipient will ever know it was filtered.
Having said that since you are receiving the messages check the headers, if you or the server are using filtering software they will generally add some information in the header as to what is wrong with it.
Msg#: 3878119 posted 2:55 pm on Mar 25, 2009 (gmt 0)
A useful work around for a non techie is to set up an email form so that everything has the same "from" address and then white list that address. It makes replying a pain of course and there are better solutions but I found it a good quick and dirty fix when I was a novice.
Msg#: 3878119 posted 3:18 pm on Mar 25, 2009 (gmt 0)
Welcome aboard LotinElite, another often overlooked aspect of this is make sure your DNS is set up properly. DNS is not just about web sites, it affects mail coming from your server as well. Run a DNS report on it and make sure there's no red flags, this will kill it too.
I learned this by experience, the hard way. :-)
The DNS report will also check your SPF records and make sure you have one, and it's valid.