| 2:24 am on Sep 28, 2007 (gmt 0)|
|How do you think I should handle this now? |
I don't have any suggestions as to how to handle this now.
I have a suggestion for others, though, before buying ANYTHING online, let alone expensive e-books.
Simply do a search for:
I also avoid buying anything from sites that use long pages of text with call-outs in red and lots of yellow highlighting.
OK, I do have a suggestion: contact the District Attorney in the city/state where they are located. You're unlikely to get any relief, but at least you will add to the record.
| 2:32 am on Sep 28, 2007 (gmt 0)|
How was your payment taken? If it was a credit card, file a chargeback. If it was PayPal, dispute the payment, etc...
| 2:43 am on Sep 28, 2007 (gmt 0)|
Credit card...and yes, I know what you mean by the long sales letters - "Toilet roll advertising" - a) Because they are so long
b) because that's all they are useful for
Smiles to you
| 2:50 am on Sep 28, 2007 (gmt 0)|
Credit cards are the safest way to purchase for good reason - it is entirely likely that your company will refund you the fees if you phone them up about it, and the scammer will have the money plus a fee ('fine') deducted from his account.
| 4:09 am on Sep 28, 2007 (gmt 0)|
Good, you used a credit card. I don't think you'll have a problem.
Call your card company, and they will send you a form to fill out. It has to be done in writing. Fill out the form, and attach any documentation you have. Make sure you print out their refund policy.
| 9:54 am on Mar 13, 2008 (gmt 0)|
jtara has a good solution there..this should work for you
| 6:33 pm on Mar 17, 2008 (gmt 0)|
If you used a credit card you're fine... Simply contact your card company and initiate a chargeback based off that you didn't receive the goods or something like that.
Credit cards are getting more strict with online chargebacks again, and simply said I don't want it anymore won't be a good enough reason. Saying you didn't receive it and when you requested a refund you got no reply should be a good enough argument to initiate the chargeback.
Then you can rest assured know that you'll have the money back AND that business will have to pay a nice fee for having a chargeback lol
| 3:21 pm on Mar 20, 2008 (gmt 0)|
Call the issuing bank and tell them the services are not as decribed and you want your money back.
The longer you wait - the less of a chance you have of getting your money back. Most issuing banks will have up to 6 months, but debit cards with a card association logo on them, are usually a lot less.
| 1:43 am on Mar 21, 2008 (gmt 0)|
yes, i too think you should get this done as early as possible...and post here how it goes :)