I'm confused on how to best handle/control/correct 403 Forbidden Errors.
In my case, I installed a 3rd party support ticketing system into its own directory on my server. The path is http://www.example.com/support/
If I type this path into the browser, I receive the 403 Error. If I type the complete path, including the index.htm, then it works and I can access the support system.
I don't have a problem typing in the complete path; but, there is a contact form that we added to our general site that communicates with this support system, and the form isn't working because of this 403 Error.
We do have a .htaccess file and in it we do specify:
I had read somewhere to have this line in .htaccess for security purposes.
1. Should I be able to simply enter www.mydomain.com/support/ and access the system without having to specify the index.htm at the end? And, if so, what do I do to enable that?
2. Should I remove the "Options -MultiViews" from .htaccess?
3. Is there any security issue with doing this?
4. Is there anything else I should add to .htaccess to handle the 403 errors?
Thanks very much for your input.
[edited by: encyclo at 2:28 am (utc) on July 17, 2007]
[edit reason] switched to example.com [/edit]