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BingAds (was MSN/Microsoft AdCenter) Forum

    
Ad Center Bias
Not all editorial reps follow the rules.
300m




msg:4157638
 2:23 pm on Jun 23, 2010 (gmt 0)

Hi-

I have a problem that is really bothering me and I canít seem to locate the answer. I am noticing a pattern with Microsoft blacklisting my ads. It happens any time we make a change to a bid, or any other change that requires going top the editorial team for review.

We are told that what we sell is malicious by nature and as such Microsoft does not allow advertising on that keyword. This has been going on for around a year now and we are not getting anywhere with Ad center reps.

To be 100% clear, we are not selling malicious product, it is the judgment of SOME reps on the editorial team. There is also a strong contradiction occurring in which our ads are being black listed, but all of our competitors are permitted to run ads.

They have assured us that the next time they make a change to their ads they will be shut down, but after a year and not seeing any of those competitors ads shut down, I am beginning to suspect that something fishy is going on in Denmark.

It really IRKís me because AdCenter is taking over yahoo, and we will eventually need to migrate our account over, when we do that, are we going to lose all of those ads too?

Its amazing that we as a legit company have to deal with this, we are not fly by night, we are a worldwide distributor of well known software.

Google and Yahoo never had an issue and we were actually one of the first in our segment to use Ad center.

Has anyone else had to deal with that kind of issue? Is there anything I can do? I really want to spend more money in Ad center, but they are choking our account to death.

Thanks,
-Mike

 

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