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BingAds (was MSN/Microsoft AdCenter) Forum

    
Serious Log-In Issues
Please help..
Heartlander




msg:3189053
 11:41 pm on Dec 14, 2006 (gmt 0)

Help!
Suddenly at the end of last week, I have been unable to log-in to MSN adCenter, for no apparent reason.
I'm getting a session timed out error.
Went through some cookies and security settings with their support team over the phone, and they pretty much determined it must be my machine.

No other secure site that I log in to daily is giving me problems.
Anyone ever experience such a thing?
Any ideas?

My next step is to try a system restore, but I'm not holding out hope for that either.
Windows XP.
Problem occurs in both IE and Firefox.

Thanks for any and all suggestions!

 

Porkchop




msg:3189164
 3:29 am on Dec 15, 2006 (gmt 0)

I wouldn't mess with my computer due to not being able to login only at AdCenter. If all other login sites you deal with are working fine then it can't be your computer.

Maybe they can delete all account info on their side and you set up a new account etc. just as a first time visitor would.

Good Luck :-(

Porkchop




msg:3189165
 3:33 am on Dec 15, 2006 (gmt 0)

The sad part about this forum section is not enough people are here. I think I know why.....there are so many posts on the board with 1 entry (the question) What's the point of hanging around when nobody will answer your question? I wish the forum moderators would at least respond to each question even if they can't give the exact answer.

Heartlander




msg:3190119
 12:06 am on Dec 16, 2006 (gmt 0)

Got that right Porkchop.
I have in fact asked them to delete previous accounts and I created a completely new user account.
Same issues trying to log-in.
Have yet to do it.
Probably need to look around for a computer tech forum and ask questions.

Receptional




msg:3190815
 1:01 am on Dec 17, 2006 (gmt 0)

What do you want the mods to say? We don't know all the answers...

Heartlander




msg:3191510
 2:09 am on Dec 18, 2006 (gmt 0)

As it turns out, using another computer I was able to get into my account.
Back to studying PC geekdom to figure out what is going wrong on this PC that prohibits me from logging in at adCenter.
That is a piece of crap page as for UI, BTW.
It can be done much more smoothly.

Oh- and I knew I should never have downloaded the Firefox Web Developer toolbar....LOL
Probably touched something in there to cause all of this......(sigh)

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