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BingAds (was MSN/Microsoft AdCenter) Forum

    
Firefox Secure Cert Error on Conversion Tracking
Is this still a problem?
OrlandoTodd




msg:3082907
 2:23 pm on Sep 14, 2006 (gmt 0)

Does anyone know if the conversion tracking is still throwing secure cert warning errors at firefox users after checking out? I can't find any update on this problem. This is kind of a deal breaker for me, because I can't use a conversion tracking script that is going to give big ugly security error messages to nearly 20% of our site visitors when they checkout, and I can't spend thousands of dollars a month on advertising if I can't have an easy way to gauge ROI.

Either this is fixed or all client account spends allocated to MSN AdCenter are going back to YSM. MSN Dude or anyone got any up to date info on this?

 

SniperRyan




msg:3083559
 10:06 pm on Sep 14, 2006 (gmt 0)

Just started happening with us, too. Says their security cert. expired today. C'mon MSN, get it together.

adCenter411




msg:3088000
 11:14 pm on Sep 18, 2006 (gmt 0)

SniperRyan -- The adCenter support team has confirmed that the security certificate issue is now fixed. Please let me know if this is still happening for you.

OrlandoTodd -- The issue you describe (where Firefox-using visitors to the advertiser's site got an error upon checkout if the advertiser's site included the adCenter conversion tracking code) was fixed a couple months ago. Let me know how it goes.

Thanks!
adCenter411

adCenter411




msg:3091864
 4:57 pm on Sep 21, 2006 (gmt 0)

Hi all, I just wanted to let you know this was resolved on 9/15 - forgot to say the date in my earlier post.

Thanks,
adCenter411

SniperRyan




msg:3096502
 8:44 pm on Sep 25, 2006 (gmt 0)

Thanks for the followup adCenter411. The CSRep I've been working with informed me today that the way to fix this problem is to turn conversion tracking off then on in my account.

Can you verify that this is this fix? Also, do I need to do this for all of my campaigns?

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