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BingAds (was MSN/Microsoft AdCenter) Forum

AdCenter account paused and nobody knows how to resume

 3:02 pm on Aug 30, 2006 (gmt 0)


Has anyone experienced a campaign that have status = "Budget and user pause"? I have this message on my account for last 7 days and I can't get rid of it. Support is investigating the issue but I can't understand what takes them so long.




 3:27 pm on Aug 30, 2006 (gmt 0)

Your month one budget for a new campaign is pro-rataed. For example, if you submit the campaign half way through the month, a budget pause will kick in after you've spent half your budget. I just raise my budget for month one and drop it later on. Not an ideal solution, IMHO, but it works.


 9:31 pm on Aug 30, 2006 (gmt 0)


Thank you very much! I have raised my budget by more then %200 and now I can resume :)

Previously, I had raised my budget..but only about %20 over my spending. Which I thought is fine when I have the budget setting to "Spend budget until depleted".

Looks like adCenter has another bug there, but luckily we can overcome that by setting higher budget.

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