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BingAds (was MSN/Microsoft AdCenter) Forum

    
Conversion Data Missing
Great White Shark

5+ Year Member



 
Msg#: 3037317 posted 3:00 pm on Aug 7, 2006 (gmt 0)

Hi,

Im running reports but not getting conversion data.

Anyone else with this problem?

 

adCenter411

5+ Year Member



 
Msg#: 3037317 posted 6:00 pm on Aug 7, 2006 (gmt 0)

Hi everyoone,
This issue has been escalated for investigation. I will keep you posted as I find out more info.

Thanks,
adCenter411

adCenter411

5+ Year Member



 
Msg#: 3037317 posted 10:32 pm on Aug 7, 2006 (gmt 0)

Conversion data should be appearing now - if anyone is still experiencing this problem, please let me know.

Thanks!
adCenter411

tamarz

10+ Year Member



 
Msg#: 3037317 posted 6:36 am on Aug 10, 2006 (gmt 0)

still missing.

adCenter411

5+ Year Member



 
Msg#: 3037317 posted 4:31 pm on Aug 10, 2006 (gmt 0)

Hi everyone,
Our development team is looking into this. Is this happening for everyone, or are some of you seeing conversion data?

Thanks,
adCenter411

Great White Shark

5+ Year Member



 
Msg#: 3037317 posted 8:04 am on Aug 11, 2006 (gmt 0)

Getting some conversion data on the main interface but I definitely can't pin point it to a specific day and absolutely nothing in reports.

adCenter411

5+ Year Member



 
Msg#: 3037317 posted 8:00 pm on Aug 11, 2006 (gmt 0)

Hi everyone,
I have an update on this. You should now be seeing conversions in your reports. Unfortunately, because of an error that occured during our release on 8/5, conversions weren't tracked from 7am PDT on 8/5/06 until 2:30 PM PDT on 8/10/06. This doesn't mean that you received zero conversions, only that the conversions were not tracked.

I'm sorry about this inconvenience. If you see any problems please let me know.

Thanks,
adCenter411

vanderbolt

10+ Year Member



 
Msg#: 3037317 posted 10:37 pm on Aug 11, 2006 (gmt 0)

adCenter411

I still see no conversion data in the reports!

SniperRyan

5+ Year Member



 
Msg#: 3037317 posted 3:07 pm on Aug 14, 2006 (gmt 0)

I just noticed this morning that the code provided by AdCenter has changed from the code I initially put on my page.

Not sure when this happened (as I never received an email), but you might want to check your code vs. what's provided.

SniperRyan

5+ Year Member



 
Msg#: 3037317 posted 6:09 pm on Aug 21, 2006 (gmt 0)

I reread this thread after searching for something, and it hit me that I and AdCenter411 were responding to a different issue than what I think the original poster had in mind.

I realized this morning that there is no column in my reports for conversions, so I can see in the main interface that I've had x number of conversions, but I can't break that down by a custom time period.

I believe that is what the original poster was referring to.

Any input on this?

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